Customer relationship management is a solution that leads to satisfied
and loyal customers that contributes to competitive advantage and
higher profits. You need a solution that provides the insight and
analysis to anticipate customer needs and build lasting, profitable
relationships. One of the core components of business development
is Customer Relationship Management, and one of the best business
intelligence solutions is SAPCRM. SAPCRM provides key capabilities
that span the entire customer interaction cycle and facilitates closed
loop customer interactions throughout each phase of the customer
interaction cycle - such as Customer Engagement, Order Fulfillment,
and Customer Service.
SAPCRM provides functionality in key areas of customer interaction,
including marketing, sales, service, channel management, and analytics.
It provides a complete, integrated suite of CRM applications and
connects seamlessly with the SAP R3 platform. eCentron's team of
IT business professionals have the CRM experience and knowledge and
can help in the following areas:
Work with you to develop an implementation
strategy focused on your key priorities.
Help you to create an
implementation plan that enables you to manage
project scope and evaluate progress along the way.
Relate
CRM to R3.
Integrate existing SAP and non-SAP enterprise
functions, including supply chain management, product life
management, financial management,
and HR management.
Enable Operational CRM functionality
to manage and synchronize customer interactions in marketing,
sales,
and service
Enable Analytical CRM functionality
to help you optimize information sources for a better
understanding
of customer
behavior.
Enable Collaborative CRM functionality
that will help you interact with suppliers,
partners,
and
customers
to meet
their common business
needs.
If you are looking for a company that cares about your companies
business needs - your company can use eCentron Corporation. eCentron
believes in providing fewer IT business professional resources
with higher levels of expertise and leveraging your existing
client staff
in order to meet business needs and reduce costs. With top quality
professionals that understand business, low overhead, and the best
ds and reduce costs. With top quality
professionals that understand business, low overhead, and the best
in market software - we can be very competitive in the SAP marketplace.
